Enhanced CPD Quality Control

Isopharm Quality Assurance Policy

Although the General Dental Council (GDC) do not themselves quality assure CPD, there are quality control aspects stated by the GDC that a provider of verifiable CPD (in this instance Isopharm Limited) must adhere to.

These requirements can be found in the GDC Quality Controls for Verifiable CPD Advice Sheet.

For convenience, all of these requirements have been listed below along with how Isopharm Limited, as an industry recognised provider of verifiable CPD, conforms to them.

GDC Quality Controls for Verifiable CPD

From the GDC Quality Controls for Verifiable CPD Advice Sheet.

 By Law all Verifiable CPD must have:
Does Isopharm meet this Requirement?
How do we meet this?
Documentary evidence that the CPD has been undertaken (i.e. a certificate) tick  YES
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Concise aims and objectives tick  YES
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Anticipated learning outcomes tick  YES
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Quality controls tick  YES
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GDC Quality Control Opportunities for Verifiable CPD Providers

From the GDC Quality Controls for Verifiable CPD Advice Sheet.

 GDC Quality Control Opportunity Pre-CPD
Does Isopharm meet this Opportunity?
How do we meet this?
Educational governance policy tick  YES
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Equality and diversity policy tick  YES
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CPD needs assessment tick  YES
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Peer reviewed content tick  YES
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Linking content to GDC Standards and GDC Development Outcomes tick  YES Click Here >
Delivery of evidence-based content tick  YES
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Policies and procedures to avoid commercial bias tick  YES Click Here >
Appropriate recruitment and selection of those delivering CPD tick  YES Click Here >
Integration of pre-existing feedback tick  YES Click Here >
Accurate advertising and marketing tick  YES Click Here >
Transparency of verifiable criteria tick  YES Click Here >
GDC Quality Control Opportunity During CPD
Does Isopharm meet this Opportunity?
How do we meet this?
Implementation of an equality and diversity policy tick  YES Click Here >
Robust methods in place to confirm attendance and complete participation by attendees tick  YES Click Here >
Methods to monitor and evaluate content delivery tick  YES Click Here >
Documentary evidence of aims, objectives, anticipated learning outcomes and quality controls provided to every participant for them to keep tick  YES Click Here >
Content relating to anticipated learning outcomes throughout delivery tick  YES Click Here >
Opportunities for participant reflection during activity tick  YES
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Assessment of learning tick  YES
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Accurate measurement of duration of CPD activity tick  YES
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GDC Quality Control Opportunity After CPD
Does Isopharm meet this Opportunity?
How do we meet this?
Participant evaluation methods tick  YES
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Post-delivery evaluation tick  YES
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A complaints procedure tick  YES
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Documentary Evidence That the CPD Has Been Undertaken

Upon completion of verifiable CPD from Isopharm Limited, a certificate is issued which states the name of the CPD taker along with their GDC number (if applicable).

Isopharm Limited online verifiable CPD requires User registration before any training course is taken, and a certificate provided upon successful completion. Certificates are linked directly to the password protected User account.

Isopharm Limited on-site verifiable CPD requires the Delegate to complete a feedback form before a certificate is provided.

Concise Aims and Objectives

All Isopharm Limited verifiable CPD is presented with concise aims and objectives.

Isopharm Limited online verifiable CPD documents the aims and objectives on every individual course sign-up page so that the information is clear prior to the course being taken. Each certificate provided for the successful completion of an online training course also documents the specific course aims and objectives.

Isopharm Limited on-site verifiable CPD documents the aims and objectives within the course literature so that the information is clear prior to the course being taken. Each certificate provided for the successful completion of an on-site training course also documents the specific course aims and objectives.

Anticipated Learning Outcomes

All Isopharm Limited verifiable CPD is presented with the anticipated learning outcomes.

Isopharm Limited online verifiable CPD documents the anticipated learning outcomes on every individual course sign-up page so that the information is clear prior to the course being taken. Each certificate provided for the successful completion of an online training course also documents the specific anticipated learning outcomes.

Isopharm Limited on-site verifiable CPD documents the anticipated learning outcomes within the course literature so that the information is clear prior to the course being taken. Each certificate provided for the successful completion of an on-site training course also documents the specific anticipated learning outcomes.

Quality Controls

Isopharm Limited have in place the required quality controls for the provision of verifiable CPD as stated by the General Dental Council. Adherence to each specific requirement set out by the GDC is specified below within this quality assurance policy.

Educational Governance Policy

Isopharm Limited has an educational steering group that consists of the board of Directors and senior management from the Isopharm Dental Compliance Team.

Isopharm Limited recognises that the general Dental Council provides recommendations for CPD subject matter for Dental Professionals. Isopharm Limited will continue to offer learning opportunities to these recommendations, continuously expanding the breadth of subjects available. Isopharm Limited also listens to delegate needs and opinion in the creation of our courses and services.

All Isopharm Limited verifiable CPD is peer reviewed prior to release by industry experts. All content is reviewed internally every twelve months from release date, or upon the introduction of new information, guidance or standards which may affect the content.

Isopharm Limited online and on-site verifiable CPD uses the feedback forms of course takers to monitor, evaluate and improve content delivery.

Equality and Diversity Policy

Isopharm Limited recognises that discrimination and victimisation is unacceptable. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best.

Our staff will not discriminate directly or indirectly, or harass customers or clients because of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, and sexual orientation in the provision of goods and services.

Isopharm Limited opposes all forms of unlawful and unfair discrimination or victimisation.

CPD Needs Assessment

All Isopharm Limited verifiable CPD requires the completion of an examination. The pass rate for all Isopharm verifiable CPD is 80% or more.

Isopharm Limited online verifiable CPD requires an exam to be taken and successfully passed before a verifiable CPD certificate is issued to the User.

Isopharm Limited on-site verifiable CPD requires an exam to be taken and successfully passed before a verifiable CPD certificate is issued to the Delegate.

Peer Reviewed Content

All Isopharm Limited verifiable CPD is peer reviewed prior to release by industry experts.

All content is reviewed internally every twelve months from release date, or upon the introduction of new information, guidance or standards which may affect the content.

Linking Content to GDC Standards and GDC Development Outcomes

All Isopharm Limited verifiable CPD provides reference to any relevant industry standards within the course content.

The Isopharm Limited quality controls for verifiable CPD (as outlined by the GDC) are available on this webpage, which is linked directly to the course list page.

Delivery of Evidence-Based Content

All Isopharm Limited verifiable CPD content is based upon the information, guidance and standards that a dental practice must adhere to in order to comply with regulatory authorities, therefore the content must be deemed as evidence-based as required by the GDC.

All content is reviewed internally every twelve months from release date, or upon the introduction of new information, guidance or standards which may affect the content.

Policies and Procedures to Avoid Commercial Bias

It is Isopharm Limited’s policy that all verifiable CPD content is written in a non-commercial manner.

Where verifiable CPD content regarding products or services is unavoidable in order to provide the course (such as a decontamination validation test), the procedure for writing the content is to present the application information but stress that there are different product methods where applicable.

Appropriate Recruitment and Selection of those Delivering CPD

Isopharm Limited have a documented procedure in place that details the recruitment and training process.

This procedure provides a sound framework for the recruitment and selection of staff, which also meets the requirements of the Equality Act 2010, other relevant employment legislation and best practice.

Employees are suitably qualified and/or experienced in the job for which they are employed. Ongoing competence is monitored through a variety of methods, such as appraisals, the monitoring of day to day activities, and reviews of results.

Integration of Pre-Existing Feedback

Isopharm Limited online and on-site verifiable CPD requires the Delegate to complete a feedback form before a certificate is provided. Any feedback that is deemed to suggest a viable improvement to any aspect of the verifiable CPD provided is reviewed internally and integrated into the course(s) where appropriate.

Accurate Advertising and Marketing

Isopharm Limited online and on-site verifiable CPD is advertised using a variety of media including website, email and hardcopy literature.

Course title, overview, duration, aims, objectives and anticipated learning outcomes are all presented in as much detail as the restrictions of such media will allow.

Transparency of Verifiable Criteria

The Isopharm Limited training website should be deemed as the focal point for all up to date information and criteria for verifiable CPD courses provided by Isopharm Limited.

Isopharm Limited online and on-site verifiable CPD is advertised using a variety of media including website, email and hardcopy literature.

Course title, overview, duration, aims, objectives and anticipated learning outcomes are all presented in as much detail as the restrictions of such media will allow.

Implementation of an Equality and Diversity Policy

Isopharm Limited recognises that discrimination and victimisation is unacceptable. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best.

Our staff will not discriminate directly or indirectly, or harass customers or clients because of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, and sexual orientation in the provision of goods and services.

Isopharm Limited opposes all forms of unlawful and unfair discrimination or victimisation.

Robust Methods in Place to Confirm Attendance and Complete Participation by Attendees

Upon completion of verifiable CPD from Isopharm Limited, a certificate is issued which states the name of the CPD taker along with their GDC number (if applicable).

Isopharm Limited online verifiable CPD requires User registration before any training course is taken, and a certificate provided upon successful completion. Certificates are linked directly to the password protected User account. Certificates can only be obtained if the course process has been completed in its entirety.

Isopharm Limited on-site verifiable CPD requires the Delegate to complete a feedback form before a certificate is provided. Certificates can only be obtained from the Trainer if the Delegate has been present for the entirety of the course.

Methods to Monitor and Evaluate Content Delivery

Isopharm Limited online and on-site verifiable CPD uses the feedback forms of course takers to monitor, evaluate and improve content delivery.

Any feedback that is deemed to suggest a viable improvement to any aspect of the verifiable CPD provided is reviewed internally and integrated into the course(s) where appropriate.

Documentary Evidence of Aims, Objectives, Anticipated Learning Outcomes and Quality Controls Provided to Every Participant for Them to Keep

Isopharm Limited online and on-site verifiable CPD certificates also provide documentary evidence of the course aims, objectives, and learning outcomes.

The Isopharm Limited quality controls for verifiable CPD are available on this webpage for the participant to review.

Content Relating to Anticipated Learning Outcomes Throughout Delivery

All Isopharm Limited verifiable CPD provides a list of learning outcomes which is presented prior to the course being taken. The requirements of these learning outcomes are then included within both the course content and examination questions.

The course taker is then required to complete a feedback form which asks the Delegate if the learning outcomes have been met. The learning outcomes are then also presented on the verifiable CPD certificate.

Opportunities for Participant Reflection During Activity

All Isopharm Limited verifiable CPD offers the opportunity for the participant to reflect on the CPD being provided.

Isopharm Limited online verifiable CPD is not time based which ensures that the User is able to take the course within their own time and learn at their own pace. Users are provided with the ability to state their reflective learning at the end of each course, which is then recorded and logged on the back on the CPD certificate for future reference.

Isopharm Limited on-site verifiable CPD encourages Delegate participation. The group size for on-site verifiable CPD is also controlled in order to present a relaxing and friendly environment where the Delegate can reflect on the information being provided.

Assessment of Learning

All Isopharm Limited verifiable CPD requires the completion of an examination. The pass rate for all Isopharm verifiable CPD is 80% or more.

Isopharm Limited online verifiable CPD requires an exam to be taken and successfully passed before a verifiable CPD certificate is issued to the User.

Isopharm Limited on-site verifiable CPD requires an exam to be taken and successfully passed before a verifiable CPD certificate is issued to the Delegate.

Accurate Measurement of Duration of CPD Activity

All Isopharm Limited verifiable CPD provides an appropriate amount of CPD credit based on the course being taken.

Isopharm Limited online verifiable CPD provides CPD credit based on the length of the course book and is also appropriate to the nature of content.

Isopharm Limited on-site verifiable CPD provides a fixed amount of CPD credit based on the length of the on-site visit.

Participant Evaluation Methods

All Isopharm Limited verifiable CPD requires the completion of an examination. The pass rate for all Isopharm verifiable CPD is 80% or more.

Isopharm Limited online verifiable CPD requires an exam to be taken and successfully passed before a verifiable CPD certificate is issued to the User.

Isopharm Limited on-site verifiable CPD requires an exam to be taken and successfully passed before a verifiable CPD certificate is issued to the Delegate.

Post-Delivery Evaluation

For Delegates:

All Isopharm Limited verifiable CPD requires the completion of an examination. The pass rate for all Isopharm verifiable CPD is 80% or more.

Isopharm Limited online verifiable CPD requires an exam to be taken and successfully passed before a verifiable CPD certificate is issued to the User.

Isopharm Limited on-site verifiable CPD requires an exam to be taken and successfully passed before a verifiable CPD certificate is issued to the Delegate.

For Isopharm Limited:

Isopharm Limited online and on-site verifiable CPD requires the Delegate to complete a feedback form before a certificate is provided. Any feedback that is deemed to suggest a viable improvement to any aspect of the verifiable CPD provided is reviewed internally and integrated into the course(s) where appropriate.

A Complaints Procedure

Isopharm Limited is committed to providing a high standard of service to all of our clients.

Isopharm Limited is an ISO accredited company and operates a Quality Management System which complies with the requirements of ISO 13485:2003 and EN ISO 13485:2012. This includes a complaints policy and procedure.

Should a complaint need to be raised please contact Isopharm Limited on +44(0)1709 52 52 56 or dental@isopharm.co.uk

Contact Us

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Freephone +44 (0) 800 840 0105