Written by Industry Experts

Stephen Green RPA, RWA, CRadP, B.Ed (Hons), DCR(R), MSRP, MIPEM

Stephen originally qualified as a diagnostic radiographer in 1980. His positions in the following 22 years of this career included those of senior radiographer, clinical instructor and lecturer – and his experience included a number of years working at a hospital with specialist regional dental and maxillo-facial departments. Later in his career he also extended his role by becoming a ‘reporting radiographer’ following the successful completion of a post graduate qualification in appendicular radiological reporting.

Stephen ‘jumped ship’ into the radiation protection world in 2003, set up the company Stephen Green and Associates in 2008, and became fully certificated as a Radiation Protection Adviser in 2005. Not surprisingly perhaps with his background experience (and consequent interest) in dental imaging, offering RPA/MPE services to the dental profession was an obvious area to pursue – and currently he (with another certificated RPA and a trainee RPA) provide radiation protection advisory services to about 550 dental practices, as well as (among others) vets, food companies, bioscience research companies, universities, ports and airports.

Stephen enjoys teaching/training and has presented radiation protection courses (on behalf of the East Anglian Dental Deanery and bespoke sessions) to Dental Professionals for the last 17 years. The company also has a dental nurse radiography course dual validated by the NEBDN and the College and Society of Radiographers.


Sarah Dorling BSc(Hons) PhD Grad SRP

Sarah studied at the University of Sussex gaining a degree in Biochemistry and a PhD in Biology. She became trained RPS as her graduate and post graduate research utilised various ‘open source’ radio nuclides.

As a postdoctoral research fellow at Massey University, New Zealand, her work mainly focused on protein biosynthesis and structure. The various research projects that Sarah has been involved with has provided her with extensive practical knowledge and experience in the research application of the use of radionuclides.

Sarah has worked as an Associate Lecturer for the Open University for 10years, teaching practical elements of various courses including working with radionuclides as biochemical and metabolic markers, she was also a national assessor.

Sarah went onto work as a Veterinary Practice Manager for 3 years where she gained experience in the application and administrative compliance of the regulations related to the use of x-rays.

Sarah completed her postgraduate diploma with the University of Strathclyde Certificate in Radiation Protection in 2014 and gained full certification as a Radiation Protection Adviser and Radiation Waste Adviser November 2015. Sarah is member of the SRP and AURPO.


Dr Philip Lewis BDS

Philip qualified at Kings College, London, in 1977 and has worked in general practice and in the hospital service.

Philip has always taken a keen interest in postgraduate education and the development of the dental team.

He is on the Editorial Advisory Board of Private Dentistry and Aesthetic Dentistry Today magazines and has received awards for commitment to postgraduate education. He has served as a director of the British Academy of Cosmetic Dentistry, holds Certification from the European Society of Cosmetic Dentistry for which he has also served as a director and has been a member of many other dental societies.

In addition, he is a long-serving member of the British Dental Association and acts as a media spokesman. He has made many television and radio appearances as well as having numerous articles and interviews published in the Dental and Consumer press.

Philip lectures to dental professionals on a number of clinical and practice management topics including the early detection of mouth cancer as well as giving talks on dental related subjects to groups of the general public.

Philip continues to publish regular articles on equipment and products, clinical techniques, patient care, marketing and reviews of professional textbooks. He has produced waiting-room books explaining the techniques of dentistry in simple terms for patients and is currently working on short clinical volumes for general dental practitioners.


Glenys Bridges CMIPD RDN
Managing Partner- Glenys Bridges and Partners Practice Pathways

Glenys is an experienced management trainer and author of a range of accredited dental practice management qualifications. With more than 20 years’ experience working with GDPs and their teams, she has expertise and qualifications in counselling and life coaching and is a twice-published author and columnist in the dental press.

Glenys’ first book, Dental Practice Management and Reception, was published in 2006 and her second book, Dental Management in Practice, in 2012.


Jim Straw

Jim started his career as a nurse in Nottingham and went into Nurse Education in West Yorkshire in 1977.

His final post was at Huddersfield University where he was a Senior Lecturer in Intensive Care & Cardiology.  For the past 22 years he has been an Advanced Life Support Instructor for the Resuscitation Council (UK).

Jim retired early from the University in 2007 to start a training business with his wife, Jean.

Jim and Jean Straw have two companies – First Aid for Life (Training) Ltd and First Aid Professionals Ltd. They have established a reputation for good quality, up to date training and both travel to many parts of Britain delivering training in GP practices, Dental practices, Schools, Factories and other businesses.

First Aid Professionals Ltd is purely for delivering First Aid courses and is monitored by The First Aid Industry Body (FAIB).

Because of their wealth of varied experience Jim and Jean make the perfect partnership to pass on their knowledge and skills to others.


Jean Straw

Jean started her Nursing career in 1971 and worked as a nurse until taking early retirement in 2007.

Jean’s career took her to many areas of the UK in a variety of posts. Her forte was in Accident & Emergency, and Surgical nursing. As well as General Nursing Jean qualified as a Psychiatric Nurse but soon went back to General Nursing.

Jim and Jean Straw have two companies – First Aid for Life (Training) Ltd and First Aid Professionals Ltd. They have established a reputation for good quality, up to date training and both travel to many parts of Britain delivering training in GP practices, Dental practices, Schools, Factories and other businesses.

First Aid Professionals Ltd is purely for delivering First Aid courses and is monitored by The First Aid Industry Body (FAIB).

Because of their wealth of varied experience Jim and Jean make the perfect partnership to pass on their knowledge and skills to others.


David Brown Grad IOSH MIIRSM

David is a Health and Safety Practitioner with over 10 years’ experience in the field of occupational health and safety.

His career in health and safety began in the engineering construction industry. His skills and experience were further enhanced when he made the transition to high hazard environments such as the oil, gas and offshore sector both in the UK and internationally.

David has since branched into other sectors including healthcare, providing a professional and accurate service and applying a competent breadth of knowledge and core health and safety principals.

He is a member of professional membership and internationally recognised groups such as the Institution of Occupational Safety and Health (IOSH) and the International Institute of Risk and Safety Management (IIRSM).  He is National Examination Board of Occupational Safety and Health (NEBOSH) certified and City & Guilds level 5 Diploma qualified.

David has worked with a number of leading well known international companies.  He has a proven track record and has developed and implemented safety management systems in challenging environments.  He has simple approach and philosophy built on a foundation in promoting a positive safety culture through leadership and communication with a view that issues can be solved both reasonably and practically.

David maintains continual professional development and remains up to date with current legislation through various mediums to ensure his clients are assured legal compliance, bolstered with moral obligations are met with confidence. David is a great communicator and is enthusiastic in providing information, instruction and training on various health and safety topics in an enjoyable and engaging manner.


Gemma Langford

Gemma began her career as a Dental Hygienist in 2006 when she graduated from the Liverpool School of Dental Hygiene.

She has worked in specialist, private and NHS practices and has a wealth of experience in providing non-surgical periodontal therapy.

In 2013 she was voted ‘Dental Hygienist of the Year’ by The Dental Awards.

In 2016 Gemma was awarded a PGCert in Teaching & Learning in Clinical Practice from Edgehill University and is now also studying for an MSc in Dental Hygiene Studies (WBIS) with the University of Chester.


Mark Greenwood

Mark is owner and founder of Your Dental Manager (www.yourdentalmanager.co.uk), which has been delivering hands-on business management, coaching, planning and strategic support to independent dental practices across the UK since 2009.

With a background of senior management roles across a number of sectors including healthcare, IT, financial services and telecommunications, Mark brings a wealth of business experience and practical knowledge to the dental practices he works with.

Far more than just a consultant, Mark takes his advisory work that extra extra step and works with practices to ensure ideas and change are evaluated, implemented and delivered.

Identification and bridging of gaps in each practice’s management skills and abilities is key to this, and Mark’s business strapline is “Bridging the Management Gap”.

In addition to his extensive knowledge of business within the dental sector, Mark brings with him many years of experience in business coaching, mentoring, team leadership, training, performance management and change management.


Megan Fairhall

Dental Hygienist & Dental Therapist at Harley Street Dental Clinic

Megan graduated from the University of Portsmouth in 2010 with a BSc(hons) degree in Dental Hygiene and Dental Therapy.

In 2015 she developed her own personal brand Megan Fairhall #LiveToSmile, marketing her teeth whitening and hygiene services through online social media channels.

Megan has now successfully introduced her brand into three different dental practices, one being on the famous Harley Street in London.

Due to her innovative thinking, Megan has since been asked by the global brand Philips to represent them as a key opinion leader.

You can also find Megan lecturing at conferences throughout the UK on how to utilise social media and grow your brand.


David Dorman Smith Mayberry Consultancy Limited

Mayberry Consultancy Limited is a HR Consultancy based in the North East of England.

The company was formed in 2004 and provides a comprehensive HR service to businesses throughout the country. Clients range from businesses with one employee to those with over 90 employees and the Consultancy supports businesses in all sectors.

The services offered include contractual HR support allowing businesses to access high quality, professional advice as and when it is needed in all aspects of employment law, people management and development.

It also offers a coaching and mentoring service focusing on all aspects of leadership and management.


Edd Jones Partner at Business Consultancy C&E Consult

Edd is a partner at Business Consultancy C&E Consult, based in Plymouth. He comes from a farming background originally and still works on the family farm to this day.

Edd has been involved within the Dental sector for three years and comes from a commercial and customer service based background, having held area management positions for Securitas UK and Mecca Bingo previously. His experience is mainly relating to customer service excellence, business growth and regulatory compliance.

In his spare time Edd loves working on the family farm and playing rugby – when his body allows anyway!


Sophie Gray Isopharm Dental Compliance Manager

Sophie is a Dental Care Professional with over 10 years dental industry experience, being a GDC registered dental nurse trained by the MOD in conjunction with Kings College London.

Sophie has a wide range of experience within dentistry such as practice management, nurse mentoring, safeguarding, infection control lead and procurement management.

Sophie joined Isopharm in September 2017, where she now manages the Isopharm Dental Team, developing new compliance systems and services, and providing compliance consultancy for practices.



Jane Dalgarno

Started her dental nursing career in General Dental Practice in 1986. Since qualifying in 1993, she has completed and passed post certificates in Oral Health Education, Sedation and Dental Radiography.

Jane gained her Certificate in Education, in Post Compulsory Education, in September 2008 and held the A1/A2 assessors’ award. Jane graduated in 2013 with a First Class Honours Degree in Primary Dental Care with Kent University. Jane works as a Workforce Development Manager for Community Dental Services CIC and currently teaches on the Dental Sedation Nursing programme in collaboration with Health Education England. Jane was Programme Director for HEE Foundation Degree in Advanced Dental Nursing Programme working in cooperation with the University of Kent and Mid Kent College.

Also, Jane has delivered extended duties training to dental nurses in topical fluoride application, oral health education and dental radiography. Jane is an examiner for the National Examining Board (NEBDN) for Dental Nurses and is part of the NEBDN Sedation Committee.

Jane is past President of the British Association of Dental Nurses (BADN) representing dental nurses at a national level and holds the current position of chair. Jane is currently working towards an MSC in Advanced and Specialist Healthcare (Applied Dental Professional Practice) and continues to lecture at dental conferences throughout the UK on skill mix and mentoring.

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