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Practices must offer a Publication Scheme to meet the requirements of the Freedom of Information Act 2000. This act requires practices to provide a complete guide to the information they routinely make available to the public.
Tags: Family and Friends Test, Information Governance, Patient Information, Policies, Publication Scheme
Making Dental Complaint Procedures User Friendly
During December 2015 the Regulation of Dental Services Programme Board announced its intention to address the problems highlighted in their public consultation in respect of the perceived complexity of dental complaints procedures.