Courses

Clinical Leadership In The New Normal

Contributes 30 minutes to CPD

This course provides you with the knowledge required to apply leadership in the practice and gain positive results.

COVID-19 Awareness​

Contributes 30 minutes to CPD

This course takes you through the history and the impact of COVID-19.

Periodontal Treatment Guidance

Contributes 30 minutes to CPD

This course takes a look at the various additional guidance resources and details relevant requirements and protocols to ensure that practices are wor...

Safe Working Practice

Contributes 45 minutes to CPD

This course takes a look at the various additional guidance resources and details relevant new requirements and protocols to ensure that practices are...

3D Implant Planning and Guided Implant Placement - Part 1

Contributes 1 hour to CPD

This course takes an in-depth look at 3D implant planning and guided implant placement to understand the benefits and utilisation of a surgical guide.

3D Implant Planning and Guided Implant Placement - Part 2

Contributes 45 minutes to CPD

This course takes an in-depth look at 3D implant planning and guided implant placement to understand several advanced possibilities and steps when con...

3D Implant Planning and Guided Implant Placement - Part 3

Contributes 45 minutes to CPD

This course takes an in-depth look at 3D implant planning and guided implant placement detailing an expert level of possibilities when considering a g...

Clinical Diabetes (Part 1): Diabetes & Dentistry

Contributes 45 minutes to CPD

This course takes an in-depth look at what diabetes is and how it can be treated. iLearn recommends that you complete the full training courses in thi...

Clinical Diabetes (Part 2): Management of Patients with Diabetes

Contributes 45 minutes to CPD

This course takes an in-depth look at the dental-related effects of diabetes and how dental professionals can ensure patients' best possible outcome. ...

Clinical Diabetes (Part 3): The Oral Health Initiative

Contributes 45 minutes to CPD

This course takes an in-depth look at the oral health initiative for people with diabetes.

Clinical Record Keeping

Contributes 1 hour to CPD

This course takes an in-depth look at what constitutes good practice in record keeping in a dental practice. Highlighting the importance of clinical r...

Conscious Sedation in Dentistry for the Dental Team (Course 1): Introduction and Assessment

Contributes 45 minutes to CPD

This course takes a look at conscious sedation in dentistry, highlighting the appropriate guidance, record keeping and assessment considerations. iLe...

Conscious Sedation in Dentistry for the Dental Team (Course 2): Anatomy and Physiology

Contributes 45 minutes to CPD

This course takes a look at the anatomy and physiology of the human body in relation to sedation in dentistry. iLearn recommends that you complete the...

Conscious Sedation in Dentistry for the Dental Team (Course 3): Preparing the Environment and Patient for Treatment

Contributes 45 minutes to CPD

This course takes a look at preparation of the surgical environment and preparation of the patient for treatment. iLearn recommends that you complete ...

Conscious Sedation in Dentistry for the Dental team (Course 4): Safe Sedation Practice and the Medically Compromised Patient

Contributes 45 minutes to CPD

This course takes a look at safe sedation practice and the medically compromised patient.

Denture Occlusal Registration

Contributes 30 minutes to CPD

This course takes the learner through effective patient management for accurate denture registration.

Endodontic - Apex Locators

Contributes 25 minutes to CPD

This course explores the theory and practice of using apex locators to establish an accurate working length in endodontic treatment.

Endodontic - Irrigation

Contributes 25 minutes to CPD

This course looks at the rationale behind the irrigation of root canals and some common methods and materials used.

Endodontic - Obturation

Contributes 45 minutes to CPD

This course explores different obturation techniques and fillers.

Endodontic Top 10 Tips

Contributes 30 minutes to CPD

This course reviews key areas of endodontics, providing clinical guidance on each step of the process of the examination, diagnosis and provision of n...

Fluoride

Contributes 30 minutes to CPD

This course takes an in-depth look at what Fluoride is, the history of use and its uses in modern day dentistry.

Forensic Dentistry

Contributes 1 hour to CPD

This course takes a look at forensic dentistry history, methods, and means used for identification purposes.

Gingivitis

Contributes 30 minutes to CPD

This course takes an in-depth look at the guidelines to prevent, identify, and treat Gingivitis.

Implant Planning: A Guide from Start to Finish - Part 1

Contributes 35 minutes to CPD

This course takes an in-depth look at the clinical planning and workflow of implant cases.

Implant Planning: A Guide from Start to Finish - Part 2

Contributes 30 minutes to CPD

This course takes an in-depth look at digital workflow and the importance of CBCT when planning cases.

Implants: The Economic Workflow

Contributes 20 minutes to CPD

This course takes an in-depth look at the implant workflow in practice economically.

Implants: Tips and Tricks

Contributes 35 minutes to CPD

This course takes an in-depth look at setting up for implant procedures as well as placing and restoring a single implant.

Impression Materials & Techniques

Contributes 1 hour and 30 minutes to CPD

This course is aimed at GDC registered dental professionals with added scope of practice for impression taking. Helping develop and enhance impression...

Introduction to Dental Photography

Contributes 45 minutes to CPD

This course will provide an introduction to dental photography, highlighting the importance within dentistry today, also detailing the camera and acce...

Introduction to Dental Sleep Medicine

Contributes 1 hour to CPD

This course takes a look at dental sleep medicine and the pivotal role a clinician has for patients with Obstructive Sleep Apnoea.

Materials in Implant Dentistry

Contributes 25 minutes to CPD

This course takes an in-depth look at the different materials used in implant dentistry.

NHS Claiming Guidance for Dental Performers

Contributes 1 hour and 30 minutes to CPD

This claiming guidance is intended to be used as guide only and is designed to assist Dentists to better interpret the regulations as well as better u...

Periodontal Disease Diagnosis

Contributes 45 minutes to CPD

This course takes an in-depth look at Periodontal Disease diagnosis.

Periodontal Disease Pathology

Contributes 1 hour to CPD

This course takes an in depth look at periodontal disease pathology and formation.

Post Fit Denture Trouble Shooting

Contributes 30 minutes to CPD

This course will guide you through the underlying causes and how to overcome and resolved them.

Ridge Preservation Technique

Contributes 1 hour to CPD

This course provides in depth knowledge around ridge preservation for a general dental practitioner following tooth removal.

Surgical Skills - Part 1: Principles in Flap Design

Contributes 50 minutes to CPD

This course takes an in depth look at the types of flap design in implant dentistry.

Surgical Skills - Part 2: Wound Closure

Contributes 30 minutes to CPD

This course takes an in-depth look at understanding the importance of mastering suturing in implant dentistry.

The Dental Hygienist Scope of Practice

Contributes 45 minutes to CPD

This course takes you through the role of a Dental Hygienist and what it entails.

The Dental Therapist Scope of Practice

Contributes 30 minutes to CPD

This course takes the learner through what is required and what is expected of a Dental Therapist.

The Role of Dental Hygienists and Therapists in Dental Sleep Medicine

Contributes 1 hour to CPD

This course takes a look at the practice of sleep medicine for Dental Hygienists and Therapists.

Biofilm

Contributes 20 minutes to CPD

An in-depth understanding of biofilm will aid dental professionals in cross-infection. This course will provide learners with the fundamentals of biof...

Blood-Borne Viruses (BBVs)

Highly Recommended

Contributes 45 minutes to CPD

This course will teach learners how to comply with the blood-borne viruses training requirement of HTM 01-05.

Decontamination of Dental Instruments

Highly Recommended

Contributes 1 hour to CPD

This course outlines the requirements of reprocessing dental instruments and will aid learners to comply with HTM 01-05 (England), WHTM 01-05 (Wales),...

Environmental Maintenance & Cleaning

Contributes 45 minutes to CPD

This course will teach learners to understand the importance of environmental cleaning and maintenance within a dental practice. The importance of pra...

Essential Microbiology

Highly Recommended

Contributes 45 minutes to CPD

An understanding of the basic fundamentals of microbiology is essential in preventing and controlling the transmission of infection in the dental surg...

Essentials of Legionella

Highly Recommended

Contributes 30 minutes to CPD

This course will provide learners with the essentials around what legionella is and how to prevent and control the risks associated. The course outlin...

Hand Hygiene

Highly Recommended

Contributes 45 minutes to CPD

This course will teach learners how to perform hand hygiene and comply with the associated legislation effectively.

Handpiece Maintenance & Care

Highly Recommended

Contributes 45 minutes to CPD

This course aims to provide learners with an understanding of dental handpieces and highlight the importance of good care and maintenance.

Immunisations

Highly Recommended

Contributes 30 minutes to CPD

This course provides a basic understanding on the range of immunisations clinical and non-clinical healthcare workers are recommended to obtain.

Impression Care & Disinfection for Dental Nurses

Highly Recommended

Contributes 45 minutes to CPD

This course will help learners understand the importance of correctly disinfecting dental impressions to minimise cross contamination.

Infection Control Lead

Contributes 4 hours to CPD

This course provides learners with in-depth knowledge in regards to infection control, considering the appropriate actions as an infection control lea...

Infection Control Update

Highly Recommended

Contributes 2 hours to CPD

This course provides learners with knowledge around infection control and decontamination in the dental practice.

Maintaining Water Quality

Highly Recommended

Contributes 30 minutes to CPD

This course aims to help learners understand the importance of water quality, outlining the relevant legislation that helps develop water quality and ...

Manual Cleaning Process

Highly Recommended

Contributes 30 minutes to CPD

This course will provide learners with guidance on how the manual cleaning process is to be performed.

Personal Protective Equipment

Highly Recommended

Contributes 30 minutes to CPD

This course will provide learners with the essentials of what personal protective equipment is and why it is required.

Pouching & Storing Instruments

Highly Recommended

Contributes 30 minutes to CPD

This course provides learners with an understanding of the requirements for correctly packaging and storing instruments.

Roles & Responsibility in Decontamination

Highly Recommended

Contributes 30 minutes to CPD

This course aims to help learners distinguish between the relevant roles involved in the decontamination process, outlining each individual's responsi...

Sharps Injuries

Highly Recommended

Contributes 1 hour to CPD

This course takes an in-depth look at managing inoculation injuries effectively, taking into consideration staff and patients safety.

Single Use Items

Contributes 20 minutes to CPD

This course provides an understanding of single-use items, including the reprocessing and disposal requirements.

Spillage Management

Highly Recommended

Contributes 45 minutes to CPD

This course takes an in-depth look at managing spillages effectively within the dental practice.

Steriliser Testing & Validation

Highly Recommended

Contributes 45 minutes to CPD

This course will provide learners with the fundamentals of testing and validation procedures for a benchtop steriliser required within a dental practi...

Surface Cleaning

Highly Recommended

Contributes 30 minutes to CPD

This course will provide learners with an understanding of what surface cleaning is and when it should be applied to the daily running of a dental pra...

Transporting Dental Instruments

Contributes 30 minutes to CPD

This course aims to help learners understand the importance of transporting instruments, outlining the relevant legislation which helps to protect sta...

Ultrasonic Bath Testing & Validation

Highly Recommended

Contributes 45 minutes to CPD

This course will provide learners with the fundamentals of testing and validating an ultrasonic bath within a dental surgery.

Visual Inspection

Highly Recommended

Contributes 25 minutes to CPD

This course will provide learners with the fundamentals of the inspection process for instruments during the decontamination cycle.

Washer Disinfector Testing & Validation

Highly Recommended

Contributes 45 minutes to CPD

This course will provide learners with the fundamentals of testing and validating an washer disinfector within a dental surgery.

Waste Segregation & Disposal

Highly Recommended

Contributes 45 minutes to CPD

This course will teach learners how to comply with the waste disposal training requirement of HTM 07-01.

Anaphylaxis

Highly Recommended

Contributes 1 hour to CPD

This course takes an in-depth look at how to manage an anaphylaxis, and conduct good patient care before and after anaphylaxis.

Angina

Highly Recommended

Contributes 1 hour to CPD

The aim of this course is to understand how to manage angina, and conduct good patient care before and after the episode.

Asthma

Highly Recommended

Contributes 1 hour to CPD

The aim of this course is to understand how to manage asthmatic patients, and conduct good patient care before and after an asthma attack.

Diabetes

Highly Recommended

Contributes 1 hour to CPD

The aim of this course is for dental professionals to be able to recognise and respond to signs of diabetes and the related medical emergencies associ...

Fainting

Highly Recommended

Contributes 1 hour to CPD

The aim of this course is to understand how to manage a faint, and conduct good patient care before and after the episode.

Heart Attack

Highly Recommended

Contributes 30 minutes to CPD

The aim of this course is to understand how to manage a heart attack, and conduct good patient care before and after the attack.

Obstructed Airways (Choking)

Highly Recommended

Contributes 45 minutes to CPD

The aim of this course is to understand how to manage obstructed airways, and conduct good patient care both before and after the episode.

Seizures

Highly Recommended

Contributes 1 hour to CPD

This course covers the management of seizures in a dental practice.

Sepsis

Highly Recommended

Contributes 30 minutes to CPD

This course takes an in-depth look at how to manage Sepsis, and conduct good patient care.

Stroke

Highly Recommended

Contributes 1 hour to CPD

This course aims to provide an understanding of a patient suffering from a stroke also known as a Cerebrovascular Accident (CVA).

Legal & Ethical (Course 1): Introduction to Legal & Ethical within Dentistry

Contributes 1 hour to CPD

This course aims to enable learners to understand the background and nature of professional ethics. iLearn recommends that you complete the full serie...

Legal & Ethical (Course 2): Philosophical & Sociological Principles of Dental Ethics

Contributes 1 hour to CPD

This course aims to explore the philosophical and sociological principles of healthcare professional ethics, including professionals responsibilities ...

Legal & Ethical (Course 3): Ethical Codes for Trusting Professional Relationships with Patients

Contributes 1 hour to CPD

This course aims to define the ethical standards of contemporary dentistry and considers both the aspects of whistleblowing as well as practical ways ...

Legal & Ethical (Course 4): Ethical Codes for Social Responsibilities of Dental Professionals

Contributes 1 hour to CPD

The aim of this course is to provide social and environmental values for dental professionals, through looking at green environmental and safeguarding...

Legal & Ethical (Course 5): Ethical Values for Relationships with Colleagues

Contributes 1 hour to CPD

The aim of this course is to look at bullying and harassment in the workplace and then survey a range of aspects for team working to define practical ...

Legal & Ethical (Course 6): Ethical Implications of Dental Research & Development

Contributes 1 hour to CPD

The aim of this course is to ensure dental professionals understand the implications of dental research and development.

Complaints Handling

Contributes 1 hour to CPD

This course takes an in-depth look at a Dental Care Professionals roles and responsibilities in preventing and handling complaints.

Oral Cancer (Course 1): The Early Detection of Mouth Cancer

Contributes 1 hour and 30 minutes to CPD

This course takes an in-depth look at the importance of early detection of mouth cancer. iLearn recommends that you complete the full series of traini...

Oral Cancer (Course 2): Anatomy, Pathology & Differential Diagnosis

Contributes 2 hours to CPD

This course takes an in-depth look at guidance on the various conditions which can present in the mouth and peri-oral tissues. iLearn recommends that ...

Oral Cancer (Course 3): Signs & Symptoms of Oral Cancer

Contributes 2 hours to CPD

This course takes an in-depth look at the importance of mouth cancer screening and awareness for patients.

Safeguarding Level 1 (Part 1): Understanding the Laws Surrounding Safeguarding for Children & Vulnerable Adults

Highly Recommended

Contributes 45 minutes to CPD

Level One Safeguarding Children and Vulnerable Adults is suitable for non-clinical staff. iLearn recommends that you complete the full series of trai...

Safeguarding Level 1 (Part 2): Recognising the Signs of Neglect, Abuse or Harm

Highly Recommended

Contributes 1 hour and 15 minutes to CPD

Level One Safeguarding Children and Vulnerable Adults is suitable for non- clinical staff. iLearn recommends that you complete the full series of tra...

Safeguarding Level 1 (Part 3): Practice Responsibilities & Procedures for Safeguarding

Highly Recommended

Contributes 1 hour to CPD

Level One Safeguarding Children and Vulnerable Adults is suitable for non-clinical staff.

Safeguarding Level 2 (Part 1): Understanding the Laws Surrounding Safeguarding for Children & Vulnerable Adults

Highly Recommended

Contributes 45 minutes to CPD

Level 2 Safeguarding Children and Vulnerable Adults is suitable for clinical staff. iLearn recommends that you complete the full series of training c...

Safeguarding Level 2 (Part 2): Recognising the Signs of Neglect, Abuse or Harm

Highly Recommended

Contributes 1 hour and 15 minutes to CPD

Level 2 Safeguarding Children and Vulnerable Adults is suitable for clinical staff. iLearn recommends that you complete the full series of training c...

Safeguarding Level 2 (Part 3): Practice Responsibilities & Procedures for Safeguarding

Highly Recommended

Contributes 1 hour to CPD

Level Two Safeguarding Children and Vulnerable Adults is suitable for clinical staff.

Basic Health & Safety

Contributes 30 minutes to CPD

This course aims to provide basic information and awareness of health and safety principles in the workplace.

Conflict Management

Contributes 45 minutes to CPD

This course considers three well establish sociological theories and takes an in-depth look at how to deal with difficult patients and collegues.

Dental Water Hygiene Duty Holder

Contributes 25 minutes to CPD

This course explains the roles and responsibilities of the Duty Holder in regards to water safety within the dental practice.

Dental Water Hygiene Management and Control

Contributes 25 minutes to CPD

This course takes an in depth look at how to identify and manage problems that arise following a Legionella Risk Assessment in the dental practice.

Dental Water Hygiene Microbiology

Contributes 30 minutes to CPD

This course explores the types of waterborne microbes within a dental surgery environment.

Dental Water Hygiene Risk Assessment

Contributes 25 minutes to CPD

This course takes an in depth look at Dental Water Hygiene Risk Assessments.

Display Screen Equipment

Contributes 30 minutes to CPD

This course aims to raise awareness of how Display Screen Equipment (DSE) use can cause injuries, and what measures can be taken to reduce exposure.

Fire Awareness Education

Contributes 1 hour to CPD

This course takes an in-depth look at fire safety and the importance of understanding surrounding legislation. In addition to education on fire safet...

Fire Marshal Education

Contributes 1 hour to CPD

This course takes an in-depth look at the responsibilities of a Fire Marshal, the regular checks required for premises, and how to react in the event ...

Fundamentals of the Control of Substances Hazardous to Health (COSHH)

Contributes 45 minutes to CPD

This course will raise COSHH awareness and identify the necessary measures that can be adopted in a dental practice to reduce the risk to those who ma...

Manual Handling

Contributes 25 minutes to CPD

This course intends to provide a basis to further develop the learner's experience in performing manual handling assessments and how to adopt suitable...

Medical Gases in Dentistry

Contributes 45 minutes to CPD

This course takes an in-depth look at the use of medical gases in dentistry and the dental professional's responsibilities.

RIDDOR: Reporting of Injuries, Diseases & Dangerous Occurrences Regulations

Contributes 30 minutes to CPD

This course aims to provide information and instruction to raise awareness of what duties apply under RIDDOR.

Risk Assessment

Contributes 45 minutes to CPD

This course intends to provide a solid base for understanding risk assessments in the workplace to develop the topic's skills and experience further.

Safety Signage

Contributes 30 minutes to CPD

This course takes an in-depth look at how health and safety instructions are communicated via signage within the workplace.

Slips, Trips, and Falls

Contributes 30 minutes to CPD

This course provides delegates with basic awareness to help promote a positive safety culture within the workplace to reduce hazards and ultimately, i...

Workplace Disability Awareness

Contributes 20 minutes to CPD

This course provides an understanding of the basic legislation and requirements for raising awareness of disabilities in the workplace.

Aspects of Consent & Best Interest

Contributes 45 minutes to CPD

This course takes an in-depth look at the GDC Standards for the Dental Team Principle 3 and Health and Social Care Act 2008 Regulations. The course co...

Clinical Audit: What is an Audit?

Contributes 30 minutes to CPD

This course provides learners with in-depth knowledge on the importance of clinical audits and how to construct simple audits in practice.

Communicating with Patients (Course 1): Enhancing Communication Techniques

Contributes 1 hour to CPD

This course includes enhanced knowledge for a learning approach about communication-based on typology personality rule. iLearn recommends that you com...

Communicating with Patients (Course 2): Patient Care & Information

Contributes 45 minutes to CPD

This course takes an in-depth look at how previous experiences can influence a patient's communication levels.

Consent

Contributes 45 minutes to CPD

This course will provide learners with an understanding of the importance of human rights, decision making, and consent.

Data Security and Protection (DSP) Part 1: Information Security Measures in Dental Teams

Contributes 1 hour to CPD

This course takes an in-depth look at Data Security and Protection requirements and relevant legislation. Previously known as Information Governance. ...

Data Security and Protection (DSP) Part 2: Actions and Responses

Contributes 1 hour to CPD

This course takes an in-depth look at the requirements that dental teams must meet to ensure that their Data Security and Protection Policy is fit for...

Equality & Diversity in the Dental Practice

Contributes 45 minutes to CPD

This course aims to help learners understand the importance of equality and diversity, and the laws which protect people against discrimination and ha...

General Data Protection Regulation (GDPR)

Contributes 1 hour to CPD

This course looks at the important requirements of the General Data Protection Regulations and considers what practices must have in place to meet the...

Maintaining Appropriate Personal & Professional Behaviour

Contributes 45 minutes to CPD

This course will explore aspects of trust and integrity, considering how individual members of the team can ensure that their behaviour meets high sta...

Maintaining & Protecting Patients Information

Contributes 1 hour to CPD

This course will bring together the legal requirements, rules, guidance and best practice for the management of patients’ information.

Making Best Interest Decisions

Contributes 1 hour to CPD

This course takes an in-depth look at the three approaches to decision making as set out in the Mental Capacity Act (MCA).

Management Guide for NHS DSP Toolkit

Contributes 1 hour to CPD

This course takes an in-depth look at the information required to complete the DSP toolkit for data protection and security. This course should be uti...

Mental Capacity Act

Contributes 45 minutes to CPD

This course will provide learners with the knowledge of the Mental Capacity Act and will show how it comes into effect during daily procedures at the ...

Patient Access and Security of Information

Contributes 1 hour to CPD

This course takes an in-depth look at the skills and resources associated with people’s rights to access information about themselves, how physical ...

Patient Focused Care

Contributes 1 hour to CPD

This course takes an in depth look at the first part of the GDC Standard 1 for the dental team - Put patient interests first.

Patient Involvement

Contributes 1 hour to CPD

This course takes an in-depth look at patient involvement for developing dental care excellence.

Policy Audit

Contributes 1 hour to CPD

This course takes an in-depth look at a range of skills and techniques for policy audit.

Preparing for an Inspection

Contributes 45 minutes to CPD

This course will look in-depth at the preparation and planning needed to demonstrate a consistently outstanding quality of care.

Presenting Treatment Plans

Contributes 45 minutes to CPD

This course takes a look at the skills required in order to successfully present treatment plans to patients.

Putting Patients Interests First

Contributes 1 hour to CPD

This course takes an in-depth look at the health and safety related aspects of GDC Standard 1 for the dental team 'Put Patients' Interest First'.

Raising Concerns

Contributes 1 hour to CPD

The aim of this course is to bring together information sources and provide guidance on how to respond when an individual has concerns about the healt...

Recruiting Staff

Contributes 1 hour to CPD

This course takes an in-depth look at staff selection and recruitment processes.

Staff Involvement

Contributes 1 hour to CPD

This course takes an in-depth look at the whole team involvement for meeting regulatory standards of care and engaging the team to be involved in qual...

Teeth Whitening Guidelines

Contributes 45 minutes to CPD

This course takes an in-depth look at the comprehensive guidelines for dental teeth whitening.

The Role of a Caldicott Guardian

Contributes 30 minutes to CPD

This course details the role and responsibilities of a Caldicott Guardian.

The Role of a Data Protection Officer

Contributes 20 minutes to CPD

This course details the role and responsibilities of a Data Protection Officer.

Alcohol - Guidelines and Advice

Contributes 45 minutes to CPD

This course provides the dental team with an overview of the potential harmful effects of excessive alcohol consumption and how they can educate and a...

Alginate Impressions - Dental Nurses with Extended Duties

Contributes 1 hour to CPD

This course will refresh Dental Nurses with extended duties of the range of required patient care aspects when providing treatment to patients on the ...

Appraising Staff Performance

Contributes 1 hour to CPD

This course takes an in-depth look at how managers can effectively appraise the work of individual team members.

Audit & Risk Assessment for a Dental Nurse

Contributes 30 minutes to CPD

This course takes a look at the process of audit, and why it is important in the delivery of clinical governance and the consistent provision of patie...

Audit & Risk Assessment for Reception

Contributes 30 minutes to CPD

This course takes an in-depth look at both audit and risk assessments in reception and how to implement effectively.

CQC Registered Managers Interview

Contributes 30 minutes to CPD

This course takes an in-depth look at the requirements of a registered managers application and interview process.

Customer Service

Contributes 1 hour to CPD

This course outlines the methods used to develop customer service standards. The course will help learners understand a range of patients’ needs whe...

Delegation & Referrals

Contributes 1 hour to CPD

This course takes an in depth look at the responsibilities of those referring or delegating work, and the responsibilities of dental registrants accep...

Dementia Awareness

Contributes 1 hour to CPD

This course takes an in-depth look at Dementia Awareness, the importance of understanding surrounding legislation, and implementing this within daily ...

Dental Care and Autism

Contributes 30 minutes to CPD

This course outlines successful planning and preparation for an autistic patient to make their experience as relaxed and productive as possible.

Dental Nurse and Patient Relationship

Contributes 45 minutes to CPD

This course takes a look at developing the learner's understanding of the dynamics between a dental nurse, patient relationships and communication.

Developing Professional Skills

Contributes 45 minutes to CPD

This course intends to bring together legal requirements, rules, guidance and best practice that applies to dental professionals looking to develop an...

Essential Communication Skills

Contributes 1 hour to CPD

This course highlights the importance of good communication skills with both team members and patients, how to understand different communication styl...

How to Complete an Effective Personal Development Plan

Contributes 30 minutes to CPD

This course takes an in-depth look at how General Dental Council registrants can write an effective personal development plan, that meets both legisla...

Leadership Management

Contributes 45 minutes to CPD

This course takes an in-depth look a the differences between a manager and a leader detailing the skill set required for each role.

Lead Roles in Dental Teams

Contributes 1 hour to CPD

This course takes an in-depth look at lead roles and how they can impact upon effectiveness and efficiency within the dental practice.

Maintaining a Healthy Mind

Contributes 45 minutes to CPD

This workshop will give you and your team practical top tips to help you maintain a healthy mind and look after your well-being on a daily basis.

Managing Patient Expectations

Contributes 1 hour to CPD

This course takes an in-depth look at patient expectations and the dental team's role to provide and promote a great patient experience.

Professionalism in Face-to-Face Communication

Contributes 1 hour to CPD

This course takes an in-depth look at one-to-one communication at work, and the techniques used for presenting information during a team meeting.

Reception Customer Service Skills

Contributes 1 hour to CPD

This course takes an in-depth look at the skills required by reception teams to deliver great customer service to patients.

Reception Skills (Course 1): Introduction to Reception Skills

Contributes 1 hour to CPD

The course considers formal training requirements to ensure that the receptionist is the friendly face of the practice, projecting professionalism and...

Reception Skills (Course 2): Advanced Reception Skills

Contributes 1 hour to CPD

This course takes an in-depth look at the practical knowledge and skills required by supervisory receptionists to ensure that the reception team work ...

Report Writing

Contributes 1 hour to CPD

This course takes a look at the different types of reports that can be utilised within the dental profession.

Smoking Cessation

Contributes 45 minutes to CPD

This course takes an in-depth look at the harmful effects of tobacco use and provides valuable information to assist patients who wish to quit smoking...

Staff Discipline and Grievance Measures

Contributes 1 hour to CPD

This course takes an in-depth look at the need for practices to manage disciplinary and grievance processes.

Stress Management

Contributes 1 hour to CPD

This course takes an in-depth look at what stress is and suitable coping strategies, enabling the learner to improve their day to day stress levels.

Teamwork

Contributes 30 minutes to CPD

The course examines aspects of practice communication policies and highlights roles in building respect and trust in-line with GDC standards for the d...

The Enhanced CPD Scheme

Contributes 45 minutes to CPD

The aim of this course is to consider a range of ways that dental professionals can ensure they are aware of the Enhanced CPD requirements, identify s...

Time Management Skills

Contributes 1 hour to CPD

This course takes an in-depth look at how dental professionals can improve their time management.

Treatment Coordinator (Part 1): The Role of a Treatment Coordinator

Contributes 45 minutes to CPD

This course details the role and responsibilities of a Treatment Coordinator. iLearn recommends that you complete the full training courses in this s...

Treatment Coordinator (Part 2): Communication and Coordination skills

Contributes 30 minutes to CPD

This course takes a look at how a treatment coordinator can communicate effectively. iLearn recommends that you complete the full series of training c...

Treatment Coordinator (Part 3): Ethical Sales and Finance

Contributes 30 minutes to CPD

This course takes an in-depth look at the fundamentals of ethical sales and finance within a treatment coordinator's role. iLearn recommends that you ...

Treatment Coordinator (Part 4): Provision in Practice

Contributes 30 minutes to CPD

This course takes an in-depth look at the provision of a Treatment Coordinator in practice.

Building a Productive Team

Contributes 1 hour to CPD

This course takes an in depth look at how a Practice Manager can approach building an effective team.

CQC Inspections

Contributes 30 minutes to CPD

This course takes the learner through the different CQC inspections and what to expect during an inspection.

Developing a Business Plan

Contributes 1 hour to CPD

This course takes an in-depth look at how practices can effectively develop their business through planning and well-led dental services.

Developing Core Values

Contributes 30 minutes to CPD

This course takes an in-depth look at how practices can effectively create and implement core values.

Front of House Excellence

Contributes 30 minutes to CPD

This course takes an in-depth look at the fundamentals of creating and maintaining an excellent Front of House operation within a dental practice.

Health Based Partnerships

Contributes 30 minutes to CPD

This course takes an in depth look at the fundamentals of effectively building health based partnerships with other health professionals.

Health & Well-Being at Work

Contributes 30 minutes to CPD

This course takes an in depth look at areas of Health and Well-being for employees within a dental practice.

Increasing Practice Profitability

Contributes 45 minutes to CPD

This course takes an in-depth look at the fundamentals of how to increase profit within a Dental Practice.

In House Marketing & Referrals

Contributes 1 hour to CPD

This course takes an in-depth look at the fundamentals of effectively marketing a Dental Practice ‘in Practice,’ coupled with the importance of ga...

Key Performance Indicators (KPI)

Contributes 1 hour to CPD

This course will help you identify, understand, monitor, and react to the key business drivers vital to your dental practice's success.

Managing Budgets

Contributes 1 hour to CPD

This course takes an in-depth look at financial management and budgeting.

Managing Change

Contributes 30 minutes to CPD

This course takes an in depth look at managing change effectively in the workplace.

Online & Digital Marketing of Your Practice

Contributes 1 hour and 15 minutes to CPD

This course takes an in depth look at the fundamentals of effectively marketing a dental practice via the internet, and on other digital platforms.

Practice Meetings

Contributes 45 minutes to CPD

This course outlines how to prepare and deliver successful practice meetings to the whole dental team.

Risk Management

Contributes 1 hour to CPD

This course takes a look at the benefits and skills associated with the risk management techniques required for compliance.

Significant Event Analysis

Contributes 1 hour to CPD

This course takes an in depth look at how to effectively manage significant event analysis within practice.

Step into Management

Contributes 1 hour to CPD

This course takes an in-depth look at the requirements of a manager and the framework emerging within dental teams.

Strategic Planning

Contributes 1 hour to CPD

This course takes an in-depth look at how you can effectively assess your practice direction, potential, and aspirations, focusing on where you want y...

Sundry Sales

Contributes 30 minutes to CPD

This course takes an in-depth look at the fundamentals of positively encouraging a dental team to up-sell sundries and making sundry sales an integral...

Team Meetings

Contributes 45 minutes to CPD

This course takes an in-depth look around the GDC Standards for the Dental Team Principle 3 and Health and Social Care Act 2008 Regulations.

The Patient Journey

Contributes 1 hour to CPD

This course takes an in-depth look at the elements of the patient journey and the implementation in general practice.

The Power of Recalls

Contributes 1 hour to CPD

This course takes an in-depth look at dental recalls in order to identify, understand, monitor and react to them in practice.

The Role of a Dental Practice Manager

Contributes 30 minutes to CPD

This course details the basic, core requirements of the Practice Manager role.

Understanding and Managing Your Cost Base

Contributes 1 hour to CPD

This course takes an in-depth look at the fundamentals of effectively managing your practice cost base.

First Aid (Part 1): First Aid Requirements

Contributes 1 hour to CPD

This course takes an in-depth look at a practice’s requirements for first aid equipment and paperwork. iLearn recommends that you complete the full ...

First Aid (Part 2): Understanding First Aid within the Dental Environment

Contributes 2 hours to CPD

This course takes an in-depth look at the various medical emergencies highlighting the appropriate first aid action to be taken within a dental enviro...

First Aid (Part 3): Understanding First Aid within the General Environment

Contributes 1 hour and 15 minutes to CPD

This course takes an in-depth look at the various medical emergencies, highlighting the appropriate first aid action to be taken within a general envi...

Age Discrimination

Contributes 35 minutes to CPD

This course takes you through age discrimination in the workplace and how to reduce the risk of tribunal claims.

How to Manage Sickness and Absence

Contributes 30 minutes to CPD

This course takes you through the processes of managing sickness and absence in the workplace.

How to Provide Feedback

Contributes 30 minutes to CPD

This course takes an in-depth look at how to provide productive and effective feedback.

HR: Annual Leave Procedures and Policy

Contributes 30 minutes to CPD

This course takes an in depth look at annual leave and the relevant regulation surrounding this topic.

HR: Dealing with Grievance

Contributes 30 minutes to CPD

This course takes an in depth look at the grievance procedure and the relevant regulation surrounding this topic.

HR: Disciplinary Policy

Contributes 30 minutes to CPD

This course takes an in depth look at disciplinary policy and the relevant regulation surrounding this topic.

HR: Issues of Employment versus Self Employment

Contributes 30 minutes to CPD

This course takes learners through the indications and rights of employment for workers and self-employed workers.

HR: Lone Working

Contributes 30 minutes to CPD

This course takes an in depth look at lone working and implementing safe systems within a dental practice.

HR: Managing Change

Contributes 30 minutes to CPD

This course takes an in depth look at managing change within a dental practice and the relevant skills required to reinforce change.

HR: Maternity, Paternity & Adoption

Contributes 1 hour to CPD

This course takes you through all aspects surrounding maternity leave and pay, paternity leave and pay and adoption leave and pay.

HR: Recruitment

Contributes 45 minutes to CPD

This course aims to help learners understand how to manage recruitment effectively.

HR: Redundancy

Contributes 30 minutes to CPD

This course takes an in depth look at the relevant reasons for redundancy and the process you must follow.

HR: Social Media

Contributes 30 minutes to CPD

This course takes an in depth look at the use of social media in relation to professional standards.

HR: Understanding Equality & Discrimination

Contributes 1 hour to CPD

This course takes an in depth look at understanding equality and discrimination in the work place.

Managing Flexible Working

Contributes 35 minutes to CPD

This course takes an in depth look at employees rights relating to flexible working applications and the process for employers to follow to manage tho...

Managing Mental Health at Work

Contributes 35 minutes to CPD

This course takes the learner through how to manage mental health issues in the workplace and support staff members mental health and wellbeing.

Staff Induction

Contributes 45 minutes to CPD

This course takes an in-depth look at the process and the benefits associated with an effective staff induction.