Course Details:
This course takes an in-depth look at how a Practice Manager can approach building an effective team.
Aims:
This course aims to help practice managers to begin the process of building a more productive and happier team.
Objectives:
Learners will be able to:
- Assess the skill set of their team
- Motivate their team
- Give negative feedback in a constructive manner
- Implement basic leadership techniques
Learning Outcomes:
The learner understands:
- The characteristics of a productive team
- The DISC personality system
- How to deal with conflict
- How to give negative feedback
