Staff Development

Dental Nurse and Patient Relationship

Contributes 45 minutes to your CPD

£4.99

(or included in your £37.99 yearly subscription)

Register to take course

Course Details:

This course takes a look at developing the learner's understanding of the dynamics between a dental nurse, patient relationships and communication.

You will be presented with a short presentation followed by an assessment.

If you achieve 80% or more you pass the course and will receive a printable certificate to place in your CPD folder. If you do not pass, you will have the opportunity to review the content and retake the assessment when you feel confident.

Aims:

The aim of this course is to consider relationships through effective communication between dental care professionals and patients.

Objectives:

Learners will be able to:

  • Identify the fundamental standards as required by the GDC.
  • Understand what effective communication means.
  • Understand the need to apply different communication skills to individual patients.
  • Be confident in the delivery of effective communication.
  • Be able to adapt communication skills in a patient-centred approach.

Learning Outcomes:

The learner understands:

  • Fundamental standards as required by the GDC.
  • Effective communication.
  • The need to apply different communication skills to individual patients.
  • Professional and confident conduct in the delivery of effective communication.
  • How to adapt communication skills in a patient-centred approach.
  • The application of information and instructions provided to their working environment.
  • Required adjustments to their communication style to improve their interactions with patients.