Staff & HR

Managing Flexible Working

Contributes 35 minutes to your CPD


(or included in your £37.99 yearly subscription)

Register to take course

Course Details:

This course takes an in depth look at employees rights relating to flexible working applications and the process for employers to follow to manage those requests.

You will be presented with a short presentation followed by an assessment.

If you achieve 80% or more you pass the course, and will receive a printable certificate to place in your CPD folder. If you do not pass, you will have the opportunity to review the content and take the assessment again when you feel confident.


The aim of this course is to increase understanding of the correct process for handling flexible working requests, to help managers comply with employment legislation.


Learners will be able to:

  • Discuss an overview of employee rights relating to the flexible working application process
  • Highlight the risks of refusing a request, relating to one or more of the ‘specified reasons’
  • Explore useful policies and template letters to help practices comply with their legal obligations

Learning Outcomes:

The learner understands:

  • How to avoid potentially costly mistakes when refusing a flexible working request
  • The benefits of implementing flexible working
  • Statutory employment rights related to flexible working applications