Clinical Governance

Patient Involvement

Contributes 1 hour to your CPD

£6.99

(or included in your £37.99 yearly subscription)

Register to take course

Course Details:

This course takes an in-depth look at patient involvement in developing dental care excellence.

You will be presented with a short presentation followed by an assessment.

If you achieve 80% or more, you pass the course and will receive a printable certificate to place in your CPD folder. If you do not pass, you will have the opportunity to review the content and retake the assessment when you feel confident.

Aims:

This course aims to highlight the importance of patient’s involvement in consideration with quality of care regulations.

Objectives:

Learners will be able to:

  • Define quality of care standards for patient involvement
  • Consider how complaints can be used to strengthen services
  • Suggest policies and procedures to ensure that patient’s voices are heard and their opinions are taken into consideration
  • Consider the potential impact on the patient involvement on the patient experience
  • Enable their patients to play an active role in how their dental care is delivered

Learning Outcomes:

The learner understands:

  • Practical ways to involve all patients in delivering excellent standards of care
  • Developing patient advocate roles in the dental team
  • How to interpret information gathered from patients
  • Action plans to develop the patient experience