Practice Management

The Power of Recalls

Contributes 1 hour to your CPD


(or included in your £37.99 yearly subscription)

Register to take course

Course Details:

This course takes an in-depth look at patient recalls in order to identify, understand, monitor and react to them in practice.

You will be presented with a short presentation followed by an assessment.

If you achieve 80% or more, you pass the course and will receive a printable certificate to place in your CPD folder.

If you do not pass, you will have the opportunity to review the content and retake the assessment when you feel confident.


This course aims to provide an insight into the importance of patient recalls within the practice as an integral part of effective diary management, practice profitability, and patient care. 


The Learner will be able to:

  • Review existing recall procedures
  • Implement new systems and improvements to enhance the effectiveness of recalls
  • Communicate positively and effectively with patients
  • Plan ahead and keep the practice diary filled consistently 

Learning Outcomes:

The learner understands:

  • How to improve recall rates within the practice
  • How to communicate effectively with patients
  • The importance of recalls
  • How to implement a structured recall process