Staff Development

Treatment Coordinator (Part 2): Communication and Coordination skills

Contributes 30 minutes to your CPD


(or included in your £37.99 yearly subscription)

Register to take course

Course Details:

This course takes a look at how a treatment coordinator can communicate effectively.

iLearn recommends that you complete the full series of training courses in this subject to ensure you have the required information to support you in this area. 

Once you have completed this course, please move onto Treatment Coordinator (Part 3): Ethical Sales and Finance.

You will be presented with a short presentation followed by an assessment.

If you achieve 80% or more, you pass the course and will receive a printable certificate to place in your CPD folder. If you do not pass, you will have the opportunity to review the content and retake the assessment when you feel confident.


This course aims to identify what effective communication is and outline the importance in a healthcare setting. 


Learners will be able to:

  • Identify effective communication
  • Identify different aspects of communication
  • Adapt their communication style to suit their patient to enable effective communication to take place
  • Be confident in their communication delivery

Learning Outcomes:

The learner understands:

  • The requirement of effective communication
  • The implications of consent and the significance of informed consent
  • The significance of good communication whilst providing treatment care coordination